What are reception desks called?
| concierge | lobby |
|---|---|
| reception | front desk |
| front of house | concierge desk |
How do you build a reception counter?
How tall is a receptionist desk? The best reception desk height for most offices is a combination of two heights: one for interacting with standing customers and another for working while seated. The higher portion is typically a standard bar height, around 40 to 42 inches, and the lower is a standard desk height, about 28 to 30 inches.
How big is a reception desk? In general, reception desks are from 60″ to 72″ long, with some models going up to 90″. However, while this is a standard option, it certainly isn’t the only one. When deciding on the length and size in general of your reception desk, you can try out other options, too.
What is ADA requirements for reception desk?
In addition to having a maximum height of 36 inches, all accessible sales and service counters must have a clear floor space in front of the accessible surface that permits a customer using a wheelchair to pull alongside. This space is at least 30 inches by 48 inches and may be parallel or perpendicular to the counter.
Do reception desks need to be ADA compliant?
General regulations
Reception desk must be located on a clear floor space and take into account the additional space (at least 30 to 48 inches) that shall be able to accommodate the movement of a person with reduced mobility, as well as big enough wheelchair turn space.
How big should a reception area be?
Choose Your Space Wisely.
Your reception area should look attractive and professional while accommodating all guests comfortably. A good standard to go by is to calculate 20 sq ft per person for small seats and 30 to 35 sq ft per person for lounge-style seating.
Why are reception desks so high?
A desk with a high counter is more secure, but it also separates your point-of-contact person from those seeking the help your company provides. Consider a lower desk surface, even if the desk itself is wide and imposing. This hides your receptionist less from incoming customers, and gives a sense of openness.
What is the length of a desk?
The standard length of a desk is about 60 inches long. They typically can be found in lengths from 60 inches to 72 inches.
What is a reception area in an office?
The reception area is the first room you enter in a workspace. It’s located by the entrance and can be either big or small. Its primary function is to greet visitors and guide them on their way to meetings, but it has many other uses besides that.
What should a receptionist always remember?
Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.
How do I run a successful reception desk?
- Know your way around a computer.
- Tackle problems head-on.
- Communicate effectively with others.
- Use the telephone like a pro.
- Display a keen sense of organization.
Why should the reception desk face the visitors door or entrance?
Should a reception desk face the front door? As soon as your visitors step into your office, they would want to know where to go and with whom to speak to point them in the right direction. That’s why you need to place your desk facing the front door, but not too close to it to create an unnecessary barrier.
What material is used for reception desk?
Custom reception desks use pressed metals such as aluminum, copper and zinc for a clean, industrial look. Custom pressed metal reception desks are used in delis, butcher’s shops, and other businesses within the food industry. They are sometimes used in offices as well.
What are the three ways to makes an impression in the reception area?
- Space. Most small companies don’t have lots of money in the budget to pay for a big, airy reception area.
- Color.
- Light.
- Graphics and Decor.
- Appearance.
- Tone.
- The key to a remarkable first impression.
What a receptionist should not do?
- Talking too fast.
- Telling, not asking to put on hold.
- Saying “I don’t know”
- Oversharing.
- Allowing caller to set the tone.
- Not repeating and verifying information.
- Not using positive phrases.
What items are important to have in the reception area?
What items are important to have in the reception area? Seating, lighting, and reading material.
How can I start an office without a receptionist?
- Make a digital visitor management system your gateway reception; door locks could be unlocked remotely after the employee is notified by the system.
- Combine a visitor registration app with a virtual assistant or automated answering service.
Do receptionists sit or stand?
The general corporate standard is a “no-chair” policy at the front desk. Personnel are expected to stand, so sitting is a NO-NO! The public may not know but there are chairs at the back office where staff may go and sit if they need to. This provision though thoughtful of management may become a snare.
How do you organize your front office?
- KEEP EVERYTHING IN ITS PLACE. The front office is the catch-all space of the hotel.
- USE A CALENDAR, PLANNER AND/OR SMARTPHONE. How is the front desk keeping track of VIP arrivals or special requests?
- MAKE LISTS/REVIEW CHECKLISTS.
- PLAN AHEAD.
- WORK EFFICIENTLY.
Why is front desk important?
The front desk controls the pace for the guest’s stay by giving them a warm greeting at the beginning of their stay and a sincere ‘thank you’ at their departure, asking them to stay again soon. The front desk is often the first and last impression the guest will have of our property.