What are reception desks called? 

What is another word for reception desk?
concierge lobby
reception front desk
front of house concierge desk

How tall is a receptionist desk? The best reception desk height for most offices is a combination of two heights: one for interacting with standing customers and another for working while seated. The higher portion is typically a standard bar height, around 40 to 42 inches, and the lower is a standard desk height, about 28 to 30 inches.

What is the standard size for a reception desk? In general, reception desks are from 60″ to 72″ long, with some models going up to 90″. However, while this is a standard option, it certainly isn’t the only one. When deciding on the length and size in general of your reception desk, you can try out other options, too.

What is a reception desk used for? An office reception desk is essentially a waypoint for people and customers. This means the design of the space should allow for comfort and ease by providing seating and easy storage. A receptionist is the guide who helps visitors move on to their next destination.

What are reception desks called? – Additional Questions

What do you need at a reception desk?

Electronic Requirements in the Reception Area
  • Computer. So much of the receptionist’s job can be supported by having access to executive calendars, office events, internet searches and more.
  • Copier/Fax/Printer.
  • Telephone.
  • Postage Meter.
  • Webcam or Digital Camera.

What is the difference between front desk and receptionist?

The difference between the front desk and the receptionist has to do with the scope of responsibility. A receptionist is more focused on just answering calls and dealing with customer questions, while a front desk professional focuses on check-ins, check-outs, and reservations.

What is a reception area in an office?

The reception area is the first room you enter in a workspace. It’s located by the entrance and can be either big or small. Its primary function is to greet visitors and guide them on their way to meetings, but it has many other uses besides that.

What is reception counter?

The reception counter is the business card of every company. It is a meeting point and the place that makes a first impression. This is where people come together for the first time. Here, guests are welcomed, phone calls made and meetings arranged. Few other workplaces are so much in the public eye.

How do I run a successful reception desk?

In being an effective receptionist, a person needs to possess a strong grasp on administrative and clerical skills and interpersonal communication.
  1. Know your way around a computer.
  2. Tackle problems head-on.
  3. Communicate effectively with others.
  4. Use the telephone like a pro.
  5. Display a keen sense of organization.

What a receptionist should not do?

7 Bad Habits Every Receptionist Should Break When Answering Calls
  • Talking too fast.
  • Telling, not asking to put on hold.
  • Saying “I don’t know”
  • Oversharing.
  • Allowing caller to set the tone.
  • Not repeating and verifying information.
  • Not using positive phrases.

Should a receptionist eat at her desk?

Don’t chew gum, take personal phone calls or text when someone is waiting. If you’re chatting to co-workers, stop and focus on the visitor. Don’t eat at your desk. If you can’t avoid it, choose foods that don’t have a lingering aroma.

What should a receptionist always remember?

Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.

What is your greatest weakness as a receptionist?

‘One of my biggest weaknesses is taking on too much work. Many people come to me and ask me to perform tasks alongside my work as a reception, which are not actually my responsibility. I say yes to them too often and sometimes end up getting bogged down in work.

What are the 4 qualities of a good receptionist?

7 Qualities to Look for in a Good Receptionist
  • A Positive Attitude. A person’s attitude will always shine through.
  • The Right Technical Skills.
  • Organizational Prowess.
  • Multitasking Skills.
  • Tech-Savvy & Ability To Integrate With Your Industry Software.
  • High Emotional Intelligence.
  • Dependability and Consistency.

How can you stand out as a better receptionist?

Good Receptionist Qualities:
  1. Problem solving.
  2. Organization.
  3. Visitor engagement.
  4. Effective communication.
  5. Customer service.
  6. Attention to detail.
  7. Tech savvy.
  8. Delegating and prioritizing.

What are the five duties of a receptionist?

A receptionist’s daily tasks will involve:
  • Meeting and greeting clients.
  • Booking meetings.
  • Arranging couriers.
  • Keeping the reception area tidy.
  • Answering and forwarding phone calls.
  • Screening phone calls.
  • Sorting and distributing post.

How a receptionist should dress?

The dress code for a receptionist is definitely business casual attire. Legging can only be worn if worn with a dress.

What are the 10 qualities of a receptionist?

10 qualities of a good receptionist
  • Communication.
  • Multitasking.
  • Social skills.
  • Organization.
  • Technical skills.
  • Resistance to stress.
  • Problem solving.
  • Empathy.

Which 3 skills make you fit for the position of a front desk officer?

Someone who is highly organized, detail-oriented and a great communicator. Other important qualities include having excellent phone skills and knowing how to be friendly while remaining professional.”

What four documents are most helpful for an efficient receptionist?

Answer. Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.

How should a receptionist deal with a rude customer?

In this article, we’ll cover the most effective ways to handle difficult visitors inspired by customer service expert advice.
  1. Avoid reacting to their negative behavior.
  2. Don’t take it personally.
  3. Show empathy and use reframing statements.
  4. Focus on the solution.
  5. Ask for help if needed.
  6. Trust your visitor management system.

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